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  • Official Caretakers of Central Park

Membership Manager


For more information, or to apply for this job, click here.

Job Summary:
Central Park Conservancy is seeing an experienced Membership Manager to join its Development Team. The Membership Manager is responsible high-level data management, and for retaining and acquiring CPC donors (up to $10,000) through outward facing campaigns and by ensuring a consistent membership experience by providing excellent customer service and seamless member fulfillment. The ideal candidate will be a self-starter, with a deep understanding of the relationship between membership marketing and data. Additionally, s/he will be able to comprehend the “big picture” while focusing on departmental tasks with special attention to detail and data.

Job Description:

Reports to: Senior Director of Membership & Digital Strategy

Department: Membership

Status: Full-time/Exempt

Position Number: 3704

Schedule: Monday-Friday 9:00 am-5:00 pm


Summary of Essential Job Functions:

·         Project manage all production aspects of renewal, acquisition and appeal mailings for both offline and online campaigns; conduct analysis; vet lists across departments; make data strategy decisions.

·         Attend regular meetings with direct marketing agencies.

·         Manage all membership data requests for offline and online.

·         Coordinate with Data Management/Comm/Agency to establish and maintain data integrity and accuracy as it relates  to Membership in Raiser’s Edge & Luminate Online (including address hygiene and NCOA updates).

·         Manage and maintain revenue and retention reports for membership department.

·         Manage membership gift processing in coordination with data management, finance, and communications for offline  and online gifts.

·         Supervise acknowledgement process through Raiser’s Edge (in coordination with agency).

·         Serve as primary membership contact fir troubleshooting and setting data policy in Raiser’s Edge, Luminate Online.

·         Manage membership e-renewal series.

·         Supervise intern, as needed.

 

Minimum Requirements

·         Bachelor’s Degree

·         4+ years of experience in non-profit fundraising or direct marketing required’ experience in online fundraising preferred.

·         Expertise and working proficiency in Raiser’s Edge required

·         Experience in database management and gift processing required

·         Knowledge of online fundraising software such as Luminate Online preferred

·         Excellent organizational and prioritization skills

·         Strong writing and editing skills

·         Experience with Omatic software a plus

For more information, or to apply for this job, click here.

Safety Requirements

Establishment and maintenance of a safe work environment is the shared responsibility of this organization and employees at every level. The Conservancy will make every effort to assure a safe environment and be in compliance with federal, state, and local safety regulations.  Employees are expected to obey safety rules and to exercise caution in all their work activities.  Accordingly, employees should be aware of any hazards, which could cause an injury or accident (e.g., spills, obstacles in walkways).  If an employee discovers a potential dangerous condition, he/she should alert other employees and notify his/her supervisor immediately.

 

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification.  They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.  All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed