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Position Responsibilities include but are not limited to:
- Visitor Service
- Proactively greets public and assists visitors in the centers and in the Park.
- Responds to visitor information needs via the phone or in person.
- Refers to the Visitor Center Information Book located at the front desk of each center or the Conservancy web site to find answers to visitor questions.
- Tracks visitor numbers and requests for reports and future program development.
- Administrative Assistance for Volunteer Department
- Assists supervisor with administrative tasks.
- Answers the phone, directs calls, and takes accurate written messages.
- Assists with the development of procedures as necessary to improve quality and efficiency of office administration
- Program Support
- Promotes Conservancy programs when possible and appropriate.
- Facilitates visitor participation in Conservancy programs.
- Assists program staff with program preparations, implementation and evaluation.
- Registration
- Registers participants for Conservancy programs as assigned.
- Keeps an updated and accurate account of all program registrants.
- Visitor Center Maintenance and Operations
- Proactively assists with daily operation and maintenance of Visitor Centers as outlined by the Visitor Center Manager.
- Works to ensure Visitor Centers are clean and properly used. Notifies supervisor or Technical Support crew when a maintenance or emergency problem arises.
- Alerts supervisor and/or Central Park security when personal safety or facility is compromised.
- Park Stewardship
- Educates Park visitors in relevant rules, policies, and procedures as necessary.
Watches for violations of Park rules and takes appropriate action. |
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Qualified candidates will have:
- Candidates for this position should have a minimum of a high school diploma.
- Experience in an office or retail environment is desirable.
- Ability to consistently interact with the public in a courteous, diplomatic, and professional manner.
- Desire to learn about the Park and CPC programs are required.
- Basic math skills necessary to compile registration and attendance reports.
- Weekend and occasional outdoor work required.
- Computer proficiency (Word, Excel, Access etc.)
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