Visitor Services Representative

The Central Park Conservancy Visitor Centers rely on motivated individuals who enjoy interacting with people and providing excellent customer service to visitors from around the world. Visitor Services staff inform, equip and engage Park patrons by providing general information, directions, and history about Central Park and the Conservancy, and by encouraging visitors to take advantage of public programming and membership/donor opportunities. Visitor Center staff enhance each visitor’s Central Park Experience and serve as the “front-line” in educating patrons about the features and landscapes of Central Park and the Conservancy’s role in maintaining it.

Reports to: Visitor Center Manager

Department: Visitor Experience

Status: Full-Time, Non-exempt

Schedule:

Schedules are determined based on facility/programming needs and may change. Regular weekend work and some holiday work is required

Essential Job Functions

Minimum Requirements

Preferred Qualifications

This position occasionally requires lifting of moderately heavy items (up to 30 pounds) and long periods of standing as well as walking to various locations throughout the Park as needed. Must comply with the policies of the Conservancy, including wearing a Central Park Conservancy-branded uniform, which will be issued upon hire, in a presentable and professional fashion.

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Central Park Conservancy is an equal opportunity employer, committed to inclusive hiring, and dedicated to diversity in its work and on its staff. We strongly encourage candidates of all identities, experiences, orientations and communities to apply.

Safety Requirements
Establishment and maintenance of a safe work environment is the shared responsibility of this organization and employees at every level. The Conservancy will make every effort to assure a safe environment and be in compliance with federal, state, and local safety regulations. Employees are expected to obey safety rules and to exercise caution in all their work activities. Accordingly, employees should be aware of any hazards, which could cause an injury or accident (e.g., spills, obstacles in walkways). If an employee discovers a potential dangerous condition, he/she should alert other employees and notify his/her supervisor immediately.

Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.